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AMI Selects MyC for Digital Health Transformation: Boosting Efficiency, Compliance, and Care Continuity
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Increased efficiency
Improved compliance
Better patient care continuity
An interview with Dr Zabari, Chief Medical Officer at AMI
Watch to see how our team’s tailored approach enabled AMI to overcome obstacles and achieve impactful results.
AMI’s Chief Medical Officer, Dr. Zabari, discusses the journey of implementing the MyC OS system across AMI's clinics in Africa. Covering challenges of transitioning from paper records to digital, the solution MyC provided, and the resulting improvements in efficiency, compliance, and patient care.
"MyC’s low bandwidth ability, offline capability, and the flexibility of the system make it very, very easy to use, which was our number one priority."
Dr. Zebari
Chief Medical Officer, AMI
About AMI Expeditionary Healthcare
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1,000
Employees
4
Continents
Virginia, US
Headquarters
For nearly 15 years, AMI’s hospital-based clinics across East and West Africa relied on paper records, a system that proved challenging in today’s increasingly digital healthcare environment.
Physician-owned and physician-led, AMI Expeditionary Healthcare is a novel healthcare support organization. They provide medical solutions and services to some of the most remote and challenging environments in the world. AMI have delivered countless healthcare solutions to over 140 clinical and hospital settings on four continents, providing medical solutions and delivering critical services to federal, state, and local governments, international organizations and private corporations and institutions all over the world.
Their challenge
Inefficient operations across remote clinics
AMI had been using paper-based record-keeping for nearly 15 years and faced several challenges.
Managing patient records manually was inefficient, especially given the frequent need for remote access and quality audits across multiple clinics.
Previous attempts to transition to electronic health records (EHR) had failed due to the lack of a flexible, low-resource-friendly system that could operate effectively with minimal internet connectivity.
Additionally, gaining buy-in from local staff was difficult, as they had limited experience with digital record systems.
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Our solution
An adaptable, offline-capable EHR tailored for seamless patient management, real-time data access, and enhanced operational support.
The MyC platform, a fully customizable, low-bandwidth, offline-capable system designed for remote clinics, securely stores and manages patients' medical information. It also ensures GDPR and HIPAA compliance and allowing for real-time data and automated reporting.
From a 3-month run-up for pre-launch planning to on-site training, led by our Africa representative, Byron, who conducted hands-on sessions in the clinics ensured smooth adoption.
We also supported AMI’s staff by offering ongoing, 24/7 communication, training resources and guidance to prepare their team for the transition, ensuring they were well-equipped and confident in using the new digital system.
Main takeaways
AMI's Africa-based clinics needed a shift from paper to digital records to boost efficiency and compliance.
MyC provided a low-bandwidth, offline-capable EMR tailored for remote settings, with an intuitive interface that enabled smooth adoption by local staff. As a result, AMI achieved improved clinic efficiency, better audit and compliance processes, and reduced paper usage, supporting sustainable operations across multiple locations.
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