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Watch to see how our team’s tailored approach enabled EMS to overcome obstacles and achieve impactful results.
EMS' Managing Director, William Miller, discusses the journey of x y z
William Miller, Managing Director, EMS Assist
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Employees
Continents
Headquarters
EMS Assist supports companies in managing their Environmental, Medical and Safety risks.
Their services are aimed at protecting the health and wellbeing of global workforces and protecting the natural environment at remote worksites.
EMS Assist do this through providing Environmental, Medical and Safety personnel and supporting services and serve a range of industries including the oil and gas, renewables and maritime sectors.
EMS Assist, expanding into new markets, faced challenges in establishing credibility and managing diverse healthcare needs across locations like Qatar and Abu Dhabi.
Additionally, ensuring data security and maintaining high standards in medical records were critical.
The team lacked an efficient EHR, leaving a gap in quality assurance and quality control processes that EMS’s medical director had been striving to fulfill.
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Improved healthcare oversight with adaptable technology that increased user adoption
MyC’s outpatient module enabled EMS to monitor healthcare quality effectively on-site, allowing the team to identify trends in crew health and implement targeted training like manual handling programs. This feedback loop promoted measurable health improvements, enhancing worker wellness and ensuring compliance with regulatory standards.
MyC’s intuitive, adaptable platform was easy for EMS staff to use, even with minimal tech experience. Training was efficient, taking only an hour to onboard new users. The platform’s flexibility to customize reports and workflows allowed EMS to tailor MyC’s features to their specific needs, earning positive feedback from both medics and management.
EMS Assist needed to establish credibility while adapting to diverse healthcare requirements, while their inefficient system made it difficult to monitor and improve healthcare outcomes consistently across their teams.
Having MyC in place has become a strategic advantage. Now they’re able to securely manage data, comply with HIPAA and GDPR, and offer actionable health insights bolsters EMS’s service quality giving them a competitive edge when bidding on new projects.
